FAQ

Located in Oklahoma City, OK  |  405-286-6000
Located in Oklahoma City, OK
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Frequently Asked Questions

At NeuroResources Neuropsychological Services, we understand that you probably have a lot of questions before your first visit. For your convenience we have provided some of our most frequently asked questions and their answers. Find your answers below and feel confident heading into your first visit.

Can't find the answer to your question? Feel free to call our office. Our friendly staff would be happy to answer any questions you may have. Our locally owned and operated practice has been serving Oklahoma City, OK since 2004 and we can't wait to meet you! Come see us today!

Why Am I Being Referred for Neuropsychological Testing?

Some common reasons why a patient is referred for a neuropsychological evaluation include:
  • Assessment of specific neurological disorders or traumatic brain injury (TBI)
  • When mild or questionable deficits are observed on mental status exams
  • When neurological conditions are present, such as stroke, dementia, or encephalopathy
  • Neurotoxic exposure
  • Developmental disorders, learning disability, or ADD/ADHD
  • Differentiating between organic and psychiatric disorders
  • Assessment of suspected malingering
  • Forensic issues and questions or litigation related to patient’s cognitive functioning
  • Assisting in diagnosis, monitoring the course of a disorder, and prognosis
  • Issues related to return to work or school
  • Constructing rehabilitation plans

How Do I Get to the Clinic?

In the packet you receive in the mail, you will find a map to our location. Along with this, you will find written directions to help you find your way from any side of Oklahoma City. 

If you need a copy of the map, call NeuroResources Neuropsychological Services at 405-286-6000 for further information or click below on the "Get Directions" button in the footer of this website.
Clinic
Clinic
Clinic

What Does the Clinic Look Like?

Our clinic is located in a one-story office complex with brick and blue-gray exterior. The most prominent sign in the front of the building is for Windy City Autos. Parking and handicap access is located at the front of the building, but additional parking and a second entrance are in the back. 

We are in Suite 7 once you enter the courtyard, which is the first suite on your left when you enter from the front of the building. You will enter our clinic to a waiting area and the reception desk will be to your left.
Payment

What Forms of Payment Do You Accept?

We accept cash, personal checks, and several credit cards (Visa, MasterCard, Discover, and American Express) for a nominal 5% fee.
Health insurance application

Do You Accept Insurance?

At this time, NeuroResources does not accept insurance.  However, we offer a very competitive private pay rate or can refer to another practitioner. We will also offer the information needed if you wish to file insurance on your own.

Medicine

Do I Need to Bring Anything With Me?

There are a few things that you may need to have with you during your day of testing:
  • Bring any medications that you need to take during the day
  • Bring money (for lunch) or something that you can eat for lunch - there are some restaurants and fast food places that you can go to but we also have a refrigerator and microwave if you prefer to bring your lunch
  • Bring the packet that was sent to you in the mail or email - it contains a letter confirming your appointment and providing you with some general information about your appointment, a map to help you find your way to us, and a history questionnaire that we need you to complete before you come for the appointment - your packet may also contain a lengthy questionnaire that we would also like you to complete before your appointment
Patient registration

What Can I Expect When I Get There?

You can expect to meet and work with a pleasant and understanding staff. Once you arrive, you will be asked to complete 1-5 pages of registration paperwork, and you will meet the doctor, as well as any intern or resident, who will be handling your case. The clinic manager will explain how the day will proceed and answer any questions that you may have at that time. 

During the testing day, the patient will meet the doctor to discuss their history and any current difficulties and concerns that they may be experiencing. A similar interview will also be conducted with a close family member or friend of the patient at some point during the testing day. In addition to the interview, the patient will be given a variety of tasks to complete. 

The patient will sit across a table from one of our neuropsychology technicians (a.k.a., testers, examiners) in a private room with few distractions. With each task, the technician will present directions that the patient should follow. The tasks look at the way the patient’s brain functions or works in the areas of overall intelligence, attention and concentration, memory, language, perception, basic motor skills, and higher-level cognitive functioning (e.g., reasoning and problem solving). 

The patient will also be asked to complete a few measures of their mood and emotional functioning. None of the tests are invasive or require needles and no blood is drawn.
Consultation

How Long Will I Be There?

You can expect to spend either half a day (for a brief evaluation) or a full day (for a comprehensive evaluation) with us. For patients completing a brief assessment, you can expect to spend approximately 4 hours with us, with 5-15 minute breaks interspersed over the course of the morning or afternoon. For patients completing a comprehensive evaluation, you can expect to be present from 9:00 a.m. to 6:30 p.m. on the day of your appointment. You will have 1 hour of break for lunch and 5-15 minute breaks interspersed over the course of the day.
Family

Why Do You Want to Talk to or Meet With a Family Member or Friend?

Often when an individual suffers an injury, it takes them some time to recover. During their recovery, they may not be completely aware of everything that they are capable (or not capable) of doing. Additionally, our close family members and friends often know us better than we realize. With more information, we are able to provide patients with a more comprehensive picture of how they are functioning, both inside the clinic and out in the real world.
Medical test

Does My Family Member Need to Stay at the Clinic the Whole Time While a Patient Is Being Tested?

Under normal circumstances, a patient's family member or close friend is not required to remain at the clinic for the entire day. However, under certain circumstances (e.g., the patient is a minor child or has special needs), it is preferable for a family member or representative to remain within the clinic. If you have any questions or would like further explanation, please call our clinic at 405-286-6000. 

We typically ask a friend or family member to provide collateral information by completing a few brief questionnaires and then interviewing with the doctor. This process takes approximately 1 to 1 1/2 hours and can be completed most anytime on the testing day. Scheduling of this time can occur either prior to the appointment or when the patient arrives at the clinic on the morning of the appointment (if the friend/family member accompanies the patient to the appointment). 

Deanna Durbin, our clinic manager will likely discuss this with the patient when she calls to schedule the appointment. Once the friend/family member is done with the questionnaires and interview, they may leave or remain at the clinic for the remainder of the testing day. We have a comfortable waiting area with a television and beverages available (e.g., coffee, tea, and water - no Coke machine on the premises, however). We also have a nice courtyard in the office complex that individuals are welcome to enjoy.
Test results

When Do I Get the Results or Find Out How I Did on All the Tests?

It requires four to six weeks following your appointment for us to score and review your testing results, write the report, proof the report for accuracy, and forward a copy to the referral source (your physician, vocational rehabilitation counselor, psychologist, etc.).  If you have been scheduled for a forensic neuropsychological evaluation, it may require 90 days to prepare the report due to the complexity, unless otherwise requested by your attorney.
Report

What Information Is Included in the Report?

Our reports are comprehensive, including a history of the presenting problem, the patient’s psychosocial history (developmental history, where you went to school, work background, etc.), medical history, behavioral observations (from the day of testing), a list of tests administered, test results, summary of all findings, and recommendations.
Feedback session

Do I Get a Copy of the Report?

You can request a copy of your report if you choose, but due to the complexity of the information typically included in the reports, we prefer to meet with patients in person for a feedback session to review the report in detail. This allows the patient (and often their family members) to understand the most pertinent information in the report, as well as giving them the opportunity to ask questions.
Medical professionals

What if I Have Other Questions?

If you have questions that are not covered here, please contact our clinic directly, at 405-286-6000, or you may contact our clinic coordinator by email, Deanna.durbin@neuroresources.com.
Medical services
Call us at 
405-286-6000
to schedule your appointment!
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